SymlCart

Return & Exchange

HOW DO I CANCEL MY ORDER?

Once the product dispatched can’t cancel the order.

I WISH TO CHANGE MY ORDER. WILL IT BE POSSIBLE?

Change of Items in Order: The products will be canceled by us upon request within 1 hour of placing the order, and you can place a fresh order again. Remember: Changes to an order can be made only if it has not been shipped.

Change of Shipping/Contact Details: You can change your shipping address or contact details by emailing us on [email protected] within 1 hour of placing the order. Please be informed that changes can be made to the shipping or contact details without any doubt. if it has not been shipped already. In case it has already left our facility and is in transit, please contact us on our helpline number. Our customer care team will certainly try their best to solve this for you along with our shipping partner.

WHAT ARE THE TERMS OF THE RETURN/EXCHANGE POLICY?

The return/exchange policy of every product has been mentioned below. Please do not self-ship any product back to our facility unless confirmed by our Customer Experience Team.

If the product will not be delivered to you within 20 days we will give your money back.

If you receive damaged products you can contact us we will ship another unit within 1 working day. Used products can’t be replaced or returned.

If you want to cancel your Order after dispatch you just need to Pay Delivery charge.

Scroll to Top