FEEL FREE TO CONTACT US
SymlCart believes in providing the best experience to our customers. However, if you do feel we can improve our service pertaining to any of our products, you can contact us through the below mentioned touch points and we will be glad to assist you.
Level 1: Customer Support
You can contact our customer service team via WhatsApp @8210228479 (24*7) which provides online resolution to your queries / complaints across channels including chat. The team will address your concern / query within a maximum of 2 business days from receipt.
Level 2: Direct Call
Call Us at +91-8210228479
Call support timings are from 10am – 6pm Monday to Saturday
Beware of fraudulent calls – SymlCart will never call you asking for your bank/card details or OTP.
Level 3: Customer Service Escalation
If your concern/query is not addressed within the promised timeline or are dissatisfied with the response from Level 1, you can reach out to our escalation manager, Rabindra Kumar via email at [email protected] we will respond to you within 3 business days from receipt of your email.